Free shipping on all orders over R600. Due to high volumes there may be potential delays in delivery and response times. Click here for more details.

Lovisa Stores in South Africa are now open. Click here for a Message From Us.

 

Gift Cards

Gift Cards can only be purchased and redeemed in-store and only in the country of purchase.

e-Gift Cards

Lovisa e-Gift Cards can be redeemed online and shipped to any South Africa residential address. 

If you wish to redeem your e-Gift Card in store, this is only available for stores located within South Africa. 

You may purchase an e-Gift Card from anywhere in the world, provided the recipient has a South African residential address.

Lovisa Gift Cards are to be treated like cash. Damaged, lost or stolen cards will not be replaced, refunded or redeemed. It is not redeemable for cash, credit or retailer accounts. Lovisa Gift Cards must be redeemed before the expiry date. The gift card cannot be reloaded.

Unused balance on expiry of this card will not be refunded or credited. Where the cost of your purchase exceeds the available card balance, you are required to make up the difference with another payment method.

You are liable for all transactions on your card except when there has been fraud or negligence by us or our employees. We reserve the right to change any terms contained in these Terms of Use at any time.

Contact our Customer Support team if you have any reason to believe an error has occurred in relation to a gift card.

Shipping & Delivery

Free Shipping over R600 applies to Standard or Express Shipping.

All deliveries are registered and shipped via Dawn Wing.

It’s important to us that you receive your purchases in a timely manner. During sale and promotional periods, your order will be processed and dispatched as quickly as possible from our warehouse. However, busy periods could result in some delays with dispatch.

View full shipping information here

Buy 2 Get 1 Free Online Offer

The Buy 2 Get Your Third Item Free offer online at https://www.lovisajewellery.co.za/ is an online exclusive offer only and is NOT available in store. Available for a limited time only. Offer applied at checkout.